Lance Corrigan, Creative Director at Bespoke Brands, was recently asked a series of questions about how the studio approaches branding and why its process tends to feel slightly different from many creative agencies. It was a good opportunity to reflect on the way Bespoke Brands works and what matters most when helping clients develop their brand.

It can sometimes feel like marketing used to take more risks. Look back 20 or 30 years, and many campaigns were sharper, bolder and more willing to provoke a reaction. Some of them wouldn’t, and shouldn’t, exist today. Standards have changed, and that’s no bad thing. But alongside those cultural shifts, something else has happened.

When it comes to building a successful brand, there’s one rule that trumps all others: consistency. Whether it’s the way your logo is applied, your brand’s tone of voice, or how your company behaves, staying consistent is what builds trust, recognition, and customer loyalty.

Once upon a time, if you didn’t like an advert, you ignored it. Now? Everyone’s offended by everything. Outrage is instant. Backlash is guaranteed. And brands, terrified of saying the wrong thing, end up saying… nothing. Beige branding. Forgettable messages. Safe, bland marketing. But the truth is: standing out means taking risks.

Most business owners can tell you what their equipment is worth, and their building or the balance in the bank. But what is your brand worth? Anyone? And yet, when it comes to long-term success, your brand is likely one of the most valuable things you own, especially if you’ve been in business a while and built up loyal customers, solid word of mouth, and name recognition in your market.

Why the best branding, design, and marketing don’t come from the comfort zone. Three weeks in the French Pyrenees watching my daughter train at altitude did more than just get us out of the UK for a bit. It reminded me of something we see all the time in branding and marketing, but rarely talk about honestly: The good stuff is hard.
And that’s what makes it good.

Walk into any accountancy, legal, or consultancy firm mid-rebrand and you’ll probably hear the same conversations:
“Do we like the blue or the green?”
“Should we go serif or sans serif?”
“Do we need a swoosh, a crest… or something abstract?”

You’ve probably had the experience, a new logo, campaign, or brand idea lands in front of you, and your first thought is: “Well, yeah. That’s obvious.” But here’s the thing: If it were that obvious, wouldn’t you have done it already?

When you're investing in branding, you're not just choosing a colour palette or a logo. You're shaping how people experience your business, understand your values, and remember you.

Every branding agency has felt it.
That deep, low rumble in the pit of the stomach.
Something's wrong in the ether.
A client has gone rogue!

You check their socials and, oh no.
There it is.
Comic Sans.
In fluorescent green.
On a logo you lovingly created with surgical precision.

If you want your brand to grow, stand out, and stick in people’s minds, here’s a simple truth:

You need to invest. Properly. Consistently. Strategically.

And yet, far too many businesses treat branding and marketing as a “nice to have” or a quick fix when sales are down.

Somewhere along the way, brands decided that vague and inspirational sounded better than clear and useful. Maybe they thought it made them seem more premium. Maybe a branding consultant charged them £10k to say, “Transforming solutions for a brighter tomorrow.” Or maybe they just fell in love with buzzwords. Whatever the reason, entire industries are now cluttered with straplines that could belong to literally anyone.

Building a successful brand isn’t easy. It takes a clear vision, strategic thinking, and consistent execution. Yet, despite best efforts, many brands fail, some spectacularly. Why? Because they make avoidable mistakes that turn customers away, dilute their identity, or render them irrelevant. Let’s break down the most common reasons brands fail and how to avoid them.

Think about the last time you heard the Netflix ta-dum, the McDonald's ba da ba ba ba, or the Intel bong. You probably recognised them instantly, right? That’s the power of sonic branding.

Let’s be clear: a rebrand isn’t a magic bullet, nor is it the right move for every business. A shallow, cosmetic makeover with no real substance may generate temporary buzz, but it won’t lead to sustained success. However, when done for the right reasons and with a strategic approach, rebranding during an economic downturn can position a company for long-term growth and resilience.

Design is everywhere. From the apps we use daily to the branding that defines our favourite products, good design has the power to shape our world. Yet, despite its undeniable importance, the design industry remains a chaotic free-for-all where anyone with a laptop and a copy of Canva can call themselves a ‘designer.’

After an incredible five-day trip to New York, to say we had a great time would be an understatement. The city never disappoints—its energy, its creativity, and the people who make it all happen. From early-morning coffee-fueled meetings to late-night conversations over a Manhattan (or two), we met some truly inspiring people who reminded us why we love what we do.

In uncertain economic times, businesses instinctively look for ways to tighten their belts. Unfortunately, design and marketing are often the first budgets to be slashed. While this may seem like a logical short-term cost-saving measure, history tells us that cutting back on branding, design, and marketing can do more harm than good in the long run.